Carol is a longtime Okemos resident, has 30 years experience in real estate sales and marketing and knows the market well. Carol is Quality Service Certified® and has achieved and enviable 97.8% customer satisfaction rating from her past clients. Carol specializes in the upper tier market but has worked successfully at all price ranges. Carol is a Michigan State graduate and is deeply involved in the community and with Sparrow Hospital.
Approach to the Business
Carol takes the time at the beginning of each relationship to carefully listen to client’s needs and wants and then crafts a service experience unique to them. Her consistent production year after year is entirely based on client referrals and she has built an impressive library of testimonials which can be viewed on tomieraines.com. Client communication has been a key to her success and she works to make certain everyone is up to date throughout the entire process.
Education, Memberships, and Credentials
- Member of the National Association of REALTORS®
- Member of the Michigan Association of REALTORS®
- Member of the Greater Lansing Association of REALTORS®
- Quality Service Certified® (QSC®)
- Graduate of Michigan State University
- Board Member- Indian Lakes Estates Home Owners Association
- Member-Friends of the Okemos Library
- Volunteer- Sparrow Hospital (35 years)
- Alumni Member-Chi Omega Sorority