Real Estate Blog


    best realtors in michigan An experienced and attentive Realtor plays a vital role in finding the perfect home. Your Realtor not only helps you find your dream home and make an offer before anyone else, but also helps you navigate the purchasing process. Excellent service, experience, and professionalism are essential when it comes to finding the right real estate professional. Berkshire Hathaway HomeServices Tomie Raines Realtors continually demonstrate this exceptional level of service. This year, 41 of our agents have been recognized with QSC Gold and Platinum awards for extraordinary customer service and satisfaction. 

    Mid-Michigan Realtors Win 2020 QSC Gold and Platinum Awards

    What is QSC? 

    Quality Service Certification, Inc (QSC) provides customer service and satisfaction metrics for real estate agents across the nation. With over 2 million customer satisfaction surveys delivered, it is among the most comprehensive and reliable measurements of customer service in real estate. QSC Gold and Platinum awards are given to real estate agents that provide superior service to customers. 

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    How Are QSC Awards Determined? 

    Real estate customers ultimately determine which real estate agents demonstrate the level of service necessary to be recognized by a QSC award. QSC surveys real estate customers about their experience with their real estate agent, and determines awards based on the results of these surveys. 

    To be considered, each agent must have at least four surveys returned from separate clients. To win a Gold QSC award, the customer satisfaction rating from these surveys must be, overall, 4.5 or higher. For a Platinum award, the customer satisfaction rating must be, overall, 4.7 or higher, and all surveys must be rated with a 4 or 5, indicating Satisfied or Very Satisfied with service. These high standards not only show that the Realtor is successful and attentive in working with customers, but also reliable and consistent. This gives clients confidence when it comes to selecting a real estate professional who will work closely with them and deliver extraordinary service.  

    How to Find the Best Real Estate Agents Near You

    Finding the right real estate agent can be a difficult decision. QSC awards give house hunters a glimpse at how a real estate agent works with their customers, based on previous customers’ experiences. This provides a reliable and unbiased metric for comparing and getting into contact with real estate agents. You can see which of our Realtors won Gold and Platinum QSC Awards here, and you can also see these awards on Realtors’ websites and profiles on All BHHS Tomie Raines Realtors also show their QSC certification, and you can see each agent’s testimonials and QSC customer service reviews

    BHHS Tomie Raines Realtors Gold and Platinum Award Winners

    We know the dedication to superior service that is required to achieve these results and we are proud of these agents’ accomplishments. All of our agents’ hard work has helped our company achieve an enviable customer satisfaction rating of 97.8 %. This proven level of customer service is the backbone of what we stand for as a company.

    Gold Awards Winners: 

    • Jamie Bates
    • Cassie Benson
    • Kathy Birchen
    • Chad Dutcher
    • Jan Munn
    • Kelly Miller
    • Shelby Miller

    Platinum Award Winners

    • Soogee Ahn
    • Wanda Bloomquist
    • Carrie Bond
    • Ashlyne Borruso
    • Shane Broyles
    • Lisa Cain
    • Beth Russell
    • Megan Busque
    • Liz Fleckenstein
    • Lisa Fletcher
    • Kristin Fox
    • Mary Jo Garascia
    • Jana Grove
    • Tina Hause
    • Hillary Henderson
    • Deb Henry
    • Linda Holmes
    • Monique Jost
    • Katherine Keener
    • Laurie Koelling
    • Dom Lee
    • Minesh Mody
    • John Munn
    • Jennifer Murdoch
    • Sabrina Nagel
    • JerriLynn Osmar
    • Brian Pentecost
    • Sonya Pentecost
    • Rob Buffington
    • Troy Seyfert
    • Carol Shaheen
    • Jackie Shulsky
    • Mike Shulsky
    • Char Sprinkel


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